Effective communication and feedback
Dalle più recenti indagini emerge quanto sia importante, per la ricerca e l’ingresso nel mondo del lavoro, possedere un ricco bagaglio di competenze specifiche unitamente a ottime capacità trasversali. Per il 2025 l'ufficio Job Guidance propone, in collaborazione con Bondium, alcuni corsi di formazione sulle soft skill più richieste e apprezzate.
The course aims to improve communication skills, overcome communication barriers and provide and receive feedback in a constructive and respectful manner (using advanced techniques of active listening, assertive feedback and management of difficult situations) in order to apply these skills in personal and professional life, promoting personal development, team collaboration and the creation of a long-term feedback strategy.
Skills to be acquired
- Clear and assertive communication: conveying messages directly and respectfully, both verbally and non-verbally
- Active listening: developing listening skills to understand and respond effectively to messages
- Provide constructive feedback: Give clear and helpful feedback without creating conflict
- Receiving feedback: managing emotions related to feedback and using it as an opportunity for improvement
- Managing Difficult Communication Situations: Applying Assertive Communication Techniques to Address Conflicts and Delicate Situations
Articulation of the course
The course is divided into 4 main modules and addresses the issues from different perspectives, providing techniques and tools that can be applied immediately to improve and monitor your communication and feedback management skills
- Introduction to communication and feedback;
- The art of feedback;
- Advanced communication and feedback techniques (active listening, assertive communication, managing difficult situations);
- Applying feedback in personal and professional life
Participation
Time: 13:00 - 17:00